Privacy Policy

Rescues4Pets Inc is committed to protecting the privacy of individuals who engage with our charity. This policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

What Personal Information We Collect

We collect personal information that is necessary for us to provide our services. This may include contact details such as name, email address, and physical address. We also collect donation information including transaction details, such as payment method and donation amount, as well as adoption or fostering details you provide in applications, such as household details, pet ownership experience, and references. Additionally, non-identifiable information is collected through cookies and analytics tools when you visit our website.

How We Collect Personal Information

We collect personal information directly from you when you provide it through our website, social media, forms, emails, or in person. We may also collect information from third-party service providers, including payment gateways when you make donations, and from public sources, with your consent or where legally required.

How We Use Your Personal Information

Your personal information is used to process adoption and fostering applications, evaluate applications, and contact you regarding fostering or adopting. We manage donations by processing them, issuing receipts, and keeping you informed about how your contributions are making a difference. We also communicate with you by providing updates on animals, events, and campaigns, and send you newsletters or fundraising appeals. Additionally, we analyse website traffic and usage trends to improve our services and ensure compliance with legal and regulatory requirements.

Disclosure of Personal Information

We may share your personal information with veterinary clinics, volunteers, and adoption agencies to facilitate the adoption or fostering process. We also share it with third-party service providers who assist us in operating our website, processing donations, or managing communications, such as payment processors and email platforms. Personal information may also be disclosed where required by law, or to protect the rights, property, or safety of Rescues4Pets Inc or others.

We do not sell or rent your personal information to third parties for marketing purposes.

Security of Your Personal Information

We take all reasonable steps to ensure your personal information is protected from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include secure storage of physical and electronic records, use of encryption for sensitive information like financial details, and restricted access to personal information to authorised personnel only.

Access to and Correction of Personal Information

You have the right to access the personal information we hold about you and request corrections if any details are inaccurate or outdated. To request access or corrections, please contact us using the details below. We will respond to your request within a reasonable time frame.

Donor Privacy

We respect the privacy of all our donors. Your donation information will only be used for processing donations, issuing receipts, and keeping you informed about the impact of your support. You may choose to make an anonymous donation, in which case we will not disclose your identity publicly.

Website and Cookies

When you visit our website, we may collect information about your usage through cookies and similar technologies. Cookies help us provide you with a better browsing experience and analyse website traffic. You can control the use of cookies through your browser settings.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. Any changes will be posted on our website, and your continued use of our services indicates acceptance of the updated policy.

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

Rescues4Pets Inc
Email: admin@rescues4pets.com.au
Website: www.rescues4pets.com.au

We will do our best to address your queries promptly and efficiently.